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Terms and conditions

Welcome to the www.zonepatio.com Website. By visiting the Website and/or placing an order via the Website, you agree to be bound by the following policies, terms and conditions:

  • SecurityAll transactions on the zonepatio.com Website are processed via a secure server equipped with 128-bit SSL (Secure Sockets Layer) technology to prevent unauthorized access to data during the transfer process between your computer and the server. The presence of a “yellow lock” icon in the status bar at the bottom of your browser (on transaction pages) ensures and confirms the security of the page as well as the data transfer process.Site visitors may rest assured that Multiple Awnings has taken all necessary measures to ensure adherence to the highest Internet security standards in order to prevent unauthorized third-party access to data throughout the online ordering process.
  • Accuracy of Information Multiple Awnings takes all necessary measures to ensure that the information on its Website is accurate. However, it is possible that certain mistakes, display errors, inaccuracies, omissions and other types of errors may appear on occasion.Product photos appearing on the site may differ slightly from actual products due to differences in colour representations generated by computer monitors. Product photos are provided as indications only.
  • Multiple Awnings may not be held responsible for inaccurate or incomplete information found on the site.
    Multiple Awnings does not guarantee the availability of products and/or services presented on the Website, whether upon order or after an order has been placed. Multiple Awnings may cancel an order at any time or limit the availability of products and services purchased and/or for sale at its own discretion.
  • Prices Listed on the Site Prices on this site are listed in Canadian currency. Please note that all orders are invoiced in Canadian dollars. If you reside in a country other than Canada, you must communicate with our customer service ([email protected]) in order to obtain an assessment of transportation and logistics cost outside of Canada. An exchange rate conversion towards the local currency of that country will be applied automatically by your credit card company.Québec residents must add GST and QST to the prices listed on the site while all other Canadian residents must add GST/HST to the prices indicated on the site. Exceptions may be applied to provinces applying sales taxes other then HST. People residing outside of Canada are not required to add any taxes to the prices listed on the site.

    Prices displayed on the site are subject to change without notice.

  • Payment When placing an order, you agree to pay the total amount of your order (price of products, shipping and duty costs and applicable taxes) as indicated on the site at the time of the order. You also agree to honour your contract with your financial institution (credit card issuer).
  • Limited Liability In all cases, the height of Multiple Awnings liability resulting from the purchase and/or use of its products and/or services is limited to a refund of the purchase price.
  • Intellectual Property and Authorized Use of the Site The zonepatio.com Website is made available for personal use and legal purposes only.All content on the www.zonepatio.com Website (text, logos, buttons, images, photos, icons, videos, audio clips, software, applications) are the exclusive property of Multiple Awnings, its suppliers and other entities from which Multiple Awnings has obtained appropriate usage rights. All content is protected by Canadian and international copyright and intellectual property laws. As such, reproduction, in whole or in part, is strictly forbidden without expressed written consent from Multiple Awnings.
  • External WebsitesAs a complement to the information included on its site, Multiple Awnings may provide links to other Websites. These sites are completely independent and are not associated with Multiple Awnings with the exception of www.multipleawnings.com. Except for this last site, Multiple Awnings may not be held responsible for other sites, their activities or their policies. If you choose to visit these sites and/or conduct business with the owners of said sites, you do so at your own risk. Multiple Awnings will not be held liable for any disputes resulting from the use of external sites.
  • Changes to Existing Policies
    Multiple Awnings may, at any time and at its own discretion, make changes to these policies without notice. These policies may not be modified by anyone other than Multiple Awnings.

Applicable Laws and Dispute Resolution

These policies are governed by the laws in the Province of Québec, Canada, and by the applicable federal laws in Canada. Any disputes between the user and Multiple Awnings will be submitted before competent Québec jurisdiction, in the district of Longueuil, Québec, Canada. All competencies provided and decisions rendered by the courts in matters relating to dispute resolution are exclusive and final.